Turnaround Management (TMAN)

TMAN offers a turnaround management of airside and landside ground processes - starting with automated measurement via performance monitoring up to bonus/malus calculations based on contractual definitions. 

Supported processes using more than 100 measurement points are:

• Deboarding, Boarding, Loading, Unloading
• Catering, Fueling, Cleaning
• Check-In Counter, Gate Counter
• Crew Buses, Passenger Buses
• Tows, De-Icing
• Aircraft Door Status Messages
• Cockpit, Not/Ready
• Maintenance

TMAN is a complete and aviation specific solution for Supply Chain Management (SCM). The system consists several tools:

• Modeler - which is used to easily set up the client-specific process and target time model with all its dependencies along the critical path.
• Service - can process flight data and measuring points online. The derived actual times and target times can be sent back to the operational systems. This way a Hub Control Center can use them for monitoring and supervision.
• Publisher - is a secure web service (using SOAP/HTTPS) that transmits relevant actual times of flights online to the hub control center.
• Integrator - a tool with its rules engine that has been refined by the experience of more than five years of productive use at hubs and small airports.
• Performance Reporter - which shows the performance of all processes, supplier by supplier - at a glance, in detail and in various contexts.

TMAN was developed in close conjunction with Deutsche Lufthansa and has been in productive use at German stations for five years.